At various times, we may collect information about you and/or the persons accompanying you, including the following:
• Contact details (for example, last name, first name, telephone number, email)
• Personal information (for example, date of birth, nationality)
• Information relating to your children (for example, first name, date of birth, age)
• Information contained on a form of identification (such as ID card, passport or driver licence)
• Your arrival and departure dates
• Your preferences and interests (for example, smoking or non-smoking room, preferred floor, type of bedding, type of newspapers/magazines, sports, cultural interests, food and beverages preferences, etc.)
• Technical and location data you generate as a result of using our websites and applications.

Personal data may be collected on a variety of occasions, including:
1. Hotel activities:

• Booking a room
• Checking-in and paying
• Hotel stays and services provided during a stay
• Eating/drinking at the hotel bar or restaurant during a stay
• Requests, complaints and/or disputes.

2. Internet activities:

• Connection to Hotels websites (IP address, cookies in accordance with our Policy about the use of tracers)
• Online forms (online reservation, questionnaires, Hotels pages on social networks, social networks login devices such as Facebook login, conversations with chatbot, etc.).